Icy – Business Manager
With over 5 years at WAFUU, Icy plays a key role in supporting global OEM projects for rugged protective case solutions.
She works closely with customers across Japan, North America, and Europe, ensuring clear communication and smooth project execution from initial inquiry to mass production.
Global Project Coordination
Icy specializes in managing cross-border OEM projects, acting as a bridge between customers and internal teams.
Her responsibilities include:
• Understanding customer requirements and project scope
• Coordinating with engineering and production teams
• Managing timelines and project follow-up
• Supporting OEM customization and product development
Bilingual Communication Advantage
Fluent in both Japanese and English, Icy ensures precise communication with international clients, reducing misunderstandings and improving efficiency in project execution.
This is particularly critical in OEM projects where details, timelines, and specifications must be accurately aligned.
From Requirement to Manufacturing
Icy focuses on translating customer needs into practical manufacturing solutions, ensuring that each project is not only well-designed, but also feasible for production.
She maintains close coordination with:
• Engineering teams (design & structure)
• Production teams (manufacturing & QC)
• Supply chain (materials & delivery)
Reliability & Long-Term Partnership
Known for her attention to detail and strong sense of responsibility, Icy supports long-term customer relationships and ensures consistency in delivery standards.
Her work contributes to WAFUU’s ability to deliver stable, scalable, and reliable OEM solutions for global partners.
At WAFUU
Since joining WAFUU in 2020, Icy has accumulated extensive experience in managing OEM projects, supporting customers across Japan, North America, and Europe with reliable communication and project coordination.